Gemini Dispersions has a firm commitment to achieve, maintain and continually strive to improve its quality management system. This will be achieved through internal audit and the annual management review to maintain its high quality standards and levels of customer service.
A quality manual has been implemented, which meets the requirements of BS EN ISO 9001 : 2000.
The company has defined quality objectives which are determined and appraised during management review.
The quality policy is communicated throughout the company and is considered for continued suitability. The company is committed to continual improvement of the quality system during management review.
The company's audit programme is performed by competent and designated personnel to ensure that changes may be introduced as necessary to :
Avoid quality problems occurring
Prevent problems recurring
Evaluate new materials
Evaluate new suppliers
Evaluate manufacturing techniques
Enable any corrective actions, identified as necessary by the investigation and analysis of reported complaints to be implemented
These procedures will ensure that high quality standards are maintained for all our products.